We provide complete support services for the most common end user problems -
- Hardware (desktop/notebook/peripheral) diagnosis
- and deskside team coordination
- Operating systems
- Shrink-wrapped applications
- Departmental/business applications
- Network connectivity and navigation
- Basic network administration (i.e. password resets,
- account maintenance, etc.)
- Remote user access
- Corporate I.T. policy
- Advantages of Z-Index helpdesk support include
Level 1 and Level 2 help desk engineers State of the art contact center technology infrastructure Multi-channel delivery capabilities that include voice, e-mail, chat Chat Capability with live collaboration & Remote assistance -
- Eb-based case management application CiRIMS
- Natural cost advantage of India location
- Guaranteed service levels
- Closed-loop case management
- Web based Reporting to client on live basis.
- Process workflow, escalation & onsite dispatch management
- Rapid deployment
Managed Desktop Services (MDS)
Managed Desktop Services (MDS) is a predictable, cost-contained approach to fully managing your complex desktop support requirements without costly IT personnel or infrastructure investments. MDS provides remote problem resolution to your end users via our corporate service desk, diagnostic triage in situations that require it, and onsite support and repair to users in your or your customers’ corporate, remote, and home office environments as needed.
For Outsourcers and Resellers
Our Managed Desktop Service approach is an opportunity to provide a total business solution for your small to medium size business customers. Managed Desktop Service (MDS) provides comprehensive support to businesses that do not have or cannot afford an IT department. As a total package or as components, resellers and outsourcers to augment direct sales revenue may sell MDS.
For Enterprise
Managed Desktop Service (MDS) provides comprehensive support to businesses that do not have or cannot afford an IT department. Our MDS capability will help you cost effectively maximize the availability and performance of selected third-party equipment and assist in deployments of new or refreshed IT resources – to reduce your capital and infrastructure costs, and simplify your business processes.
If you want above mentioned kind of services please contact us at,
Address:
A/104, Hari Krishna Dham CHS.,
Pleasant Park, Mira – Bhayandar Road,
Mira Road (E), Mumbai 401107,
Maharashtra, India.
info@z-index.co.in / service@z-index.co.in
www.z-index.co.in
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#1 by ?????? on July 24th, 2010
Com Sci. – way better than IT, if you can handle more math
I.T. – easier, but more of a general view on programming and stuff
#2 by VBnewbieANDherHubby on July 24th, 2010
You have to create a dialing plan that will allow dialing between locations using intra office virtual connections. When you dial an extension it will have to connect to the correct virtual connection that will connec to the appropriate remote location.
#3 by kanute on July 24th, 2010
Personally.. I think 802.11n should be fine.
UWB is still pretty new, so not many vendors have a ton of experience with it. UWB is usually 10-30 feet only.
Mesh is usually for blanketing a large area – like all of downtown, in a network and have people roam from AP to AP.
Not familiar with Zigbee
I'm impressed by Cisco's managed APs for simplicity and security.
They have 802.11n protocol APs.
I got a technology demo from them and it was impressive.
1) You purchase a controller unit for the size of the network you need, let's say 6 Access Points.
the APs can use "power over ethernet" so you don't have to run power cables to each one. They can also be mounted to the ceiling.. so they are unintrusive.
2) Each AP plugs into the controller and gets it configuration information from the controller. You only administer the controller..the APs are "dumb" — if someone steals an AP, they don't have ANY of your security info, because the AP looses its configure when disconnected from the controller.
3) Each AP can have a Private internal network and a public network which are separate. So you can give guests access without having them connected to your internal network.
4) APs communicate with each other and increase or decrease their Output to get "optimal coverage"
5) People can roam from AP to AP without loosing connection
6) APs can actually detect and alert you if someone plugs in an "unapproved" wireless AP in your environment (like someone hooking up a Linksys router in a conference room)
7) APs can perform "denial of service" attacks against unapproved wireless routers to keep people from connecting to them. They do this WHILE they are still servicing other clients.
9) You can also use RFID tags to track computers and laptops and PEOPLE if they have RFIDs in their ID badges.
I'm not a Cisco sales rep.. I'm just really impressed with their products.
Of course.. I don't know your budget.. to do things the "Cisco way" costs money, $$
#4 by superhomer1221 on July 25th, 2010
Build a web site
– Include designing the web site content
– Purchasing shopping cart systems (like what eBay has)
Hardware
– You need server-grade equipment (e.g. HP DL3xx series)
– Operating system for the servers. Linux, Microsoft, etc
– Database Software. SQL (Windows), Oracle
– Web Server. IIS (Windows), Apache (Windows/Unix)
– Routers. Suggest a router with firewalling software in it.
– Switches. So that all your servers can connect into the same network.
– SSL certificates to secure the transactions to your web site
– A facility to host all of this. Servers pull quite a bit of power. – Find a colocation / data center facility like Equinix. They can provide power/facility and also bandwidth to the Internet. You usually page a price per megabit per month.
#5 by nawaz on July 25th, 2010
infra = hardware, software implementation and execution
archi = planning more advancement and working on feedback to enhance capabilities, next generation infrastructure
#6 by Kristan on July 27th, 2010
Infrastructure can be defined as the basic physical and organisational structures needed for the operation of a society or enterprise…
(wikipedia)
Technology is the practical application of science to commerce or industry, and… engineering: the discipline dealing with the art or science of applying scientific knowledge to practical problems
Infrastructure is based on physical buildings, technology/engineering can be much more broad.
#7 by Youssef (Just a Question) on July 27th, 2010
Internet speeds vary greatly over the U.S.A. because the country is just too big to put in a single fast infrastructure. Instead, we use a mix of the existing ones. Some people are getting up to 50Mbps through Fiber Optics while others are stuck with about 700 Kbps DSL lines or even 56 Kbps dial-up.