Posts Tagged jquery
Cox Communications Achieves Millions in Productivity Savings with webMethods Business Process Management
Keeping competitive is critical for Cox—like all telecom companies. To lower costs, Cox needs to update a nearly defunct work-order management system.
Replacing the system also will help Cox increase customer satisfaction when its 3,500 technicians are on site, installing or repairing video, telephone and high-speed Internet service.
Cox uses the webMethods Business Process Management (BPM) Suite to create a new Read the rest of this entry »
EchoStar Tunes In to Satisfied Customers Using webMethods ESB
With 24 separate back-end systems handling an immense variety of services, it was impossible for EchoStar, based in Colorado, to share information between the separate applications. With over 6,000 customer service center agents for its over six million customers, the company needed to find an integration solution to tie together all of its systems.
Using the webMethods Enterprise Service Bus (ESB) Platform, EchoStar tied Read the rest of this entry »
Recent Comments