With 24 separate back-end systems handling an immense variety of services, it was impossible for EchoStar, based in Colorado, to share information between the separate applications. With over 6,000 customer service center agents for its over six million customers, the company needed to find an integration solution to tie together all of its systems.

Using the webMethods Enterprise Service Bus (ESB) Platform, EchoStar tied Read the rest of this entry »